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Evotec Services sp. z o.o., ul. Drozdów 6, Mikołów, 43-190, Poland

Sharepoint Online – Sorry, you don’t have access to this page

SharePoint Online

Sorry, you don't have access to this page is well known message for any SharePoint Specialist. Recently when trying to cleanup our own SharePoint Online on Office 365 I've decided to change few little things. To my surprise while being Site Collection Administrator, being owner of multiple groups having full access permissions almost everywhere I was still getting that error.

Problem Description

This message “Sorry, you don't have access to this page”is also present during other operations. 

Similar problem but with different error “permission is denied” can be encountered while trying to move sites or subsites to other places within SharePoint Online. Most likely it will apply to other configuration places in SharePoint Online as well. Which is also weird for a Site Collection Administrator.


On another note (handy tip) if you would like to try and cleanup some stuff yourself following URL is worth to know:

Solution - That didn't work, but may work for others

While I've found following solution proposed on other blogs

Get-SPOSite -Identity "" | fl *
Set-SPOSite -Identity "" -DenyAddAndCustomizePages $false

In my case it didn't do anything. It simply stayed as Unknown.

Solution - That worked for me

What actually helped in my case was going to SharePoint Admin Center, going to Settings

And changing Custom Script options:

Allow users to run custom script on personal sites

Allow users to run custom script on self-service created sites

After that change it may take up to 24 hours for things to start working. In my case it took just one hour. After that Sorry, you don't have access to this page was no more. So was permission denied.

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